I have a malware infection on my Mac which has taken control of Safari. Sometimes a search will work but usually I am redirected to other sites such as Mackeeper and The Brit Method plus I get many unwanted pop-ups with no way of closing. Additionally, links from emails to Safari (eg. clicking on a Rightmove email to look at a property) no longer function. I have done everything I can:
- Malwarebytes Free For Mac
- Malwarebytes For Mac Os Catalina
- Malwarebytes For Mac Os 10.7.5
- Malwarebytes For Mac Os Yosemite
- Malwarebytes For Mac Free Version
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Reset Safari in preferences
Deleted all extensions
Rumpus 8 0 12 – high performance ftp server. Checked Activity Monitor (but nothing looked out of the ordinary)
Also, I have tried downloading anti malware (Avast and AVG) but they then tell me they do not work on my version of OS (10.7.5). I checked for OS updates but I'm told I'm completely up to date.
Can anyone out there help?
MacBook, Mac OS X (10.7.5)
Posted on
Hey there stacylynj,
Thanks for reaching out to Apple Support Communities. I understand you’re having issues installing Malwarebytes on your Mac running macOS Catalina. I’ll be happy to help.
See if you an install this in safe mode or a new user account to isolate and possibly resolve this issue:
Malwarebytes Free For Mac
If that still doesn’t work, delete the file and download it once more from the Malwarebytes website, then try and install again:
Malwarebytes For Mac Os Catalina
If the issue continues, you'll want to work with Malwarebytes support on this:
Malwarebytes For Mac Os 10.7.5
Cheers.
Malwarebytes For Mac Os Yosemite
Malwarebytes For Mac Free Version
Nov 13, 2019 6:19 AM